Shipping and Delivery Information
At Diamondftinc we strive to handle every seed order with care and ensure it arrives safely and promptly This policy explains how we process ship and support your orders from purchase to delivery
1 Order Processing
All seed orders are processed within 1 to 2 business days after payment confirmation
Processing does not include weekends or public holidays
During busy seasons sales events or promotions processing times may be slightly longer If delays occur we will notify you by email promptly
2 Shipping Methods and Estimated Delivery
We use trusted carriers including
UPS
DHL
USPS
Our domestic shipping partners help provide reliable delivery
Typical delivery time after shipment is 4 to 7 business days depending on destination and carrier schedules
Please understand delivery times are estimates and may be affected by external factors
Once shipped you will receive a tracking number via email to monitor your package
3 Shipping Areas
Currently we ship only within the United States
Shipping to U.S territories and P.O Box addresses is not available at this time
4 Shipping Costs
Orders over $50 USD qualify for free shipping
Orders under $50 USD incur a flat shipping fee of $9.99 USD
Shipping fees are automatically calculated at checkout
Limited-time shipping promotions may occasionally be offered and will be clearly shown on our website
5 Delays and Carrier Responsibility
Though we aim to meet estimated delivery times delays can happen due to weather carrier disruptions or high shipping volume
Diamondftinc is not liable for carrier-related delays
We are happy to assist with tracking and working with carriers if delivery problems arise
6 Packaging and Product Care
All seeds are packaged carefully to maintain quality and protect against damage during transit
If your order arrives damaged incorrect or incomplete please contact us within 48 hours of delivery
Email info@diamondftinc.com with your order number and clear photos of the issue
We will evaluate your request and offer a replacement or suitable solution according to our return and exchange policies.
Contact Us
Company Name: DIAMOND FURNITURE INC.
Address:1928 GULF TO BAY BLVD, CLEARWATER, FL 33765
Ein:59-3213767
Phone: +1 (916)716-8863
Email: info@diamondftinc.com
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.